HOW TO SHOP ONLINE 

 

To order by credit card or virtual check via our secured server, simply click on the "Add to Shopping Bag" icon (shown above) to select a desired item. To add additional items, click on "Continue Shopping" from the Shopping Cart Page. If you need to delete an item from your shopping cart, change the "quantity" of the item to zero from the shopping cart page. When you are done shopping, Click on "Shopping Bag" on the top or bottom of any page. You will be transported to the Shopping Cart page where you can select the "Pay by Credit Card" or "Pay by Check" option. You will then fill in all shipping and billing information as requested. Please make sure to include a valid e-mail address, in order for the transaction to complete.  Once you "Finalize" your order, your order will be submitted for processing.

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ORDERING BY FAX OR MAIL

Order via Fax

If you would prefer not to submit your order online, you are welcome to print out our order form and fax your order to us at
928.585.2136. Please make sure to provide the following information.

1) Item numbers, description, color, size, price
2) Your Name, Address, Phone Number, valid E-mail
3) Credit card, Credit card number, Expiration date
4) Provide the name and address exactly as it is on file with your credit card company
5) The name and address of where you would like your package shipped. 
Please note:  
We cannot ship to alternate shipping addresses unless also listed on file with your credit card company or with written authorization from the cardholder.
6) Provide any Special Instructions

Order via Mail

If you would prefer to mail your order and payment, you may print out our order form or hand write your order and send it to ...

Serenity Designs
AmysLingerie.com
6034 Chester Ave Suite 104B
Jacksonville FL 32217

Please make sure to provide the following information.

1) Item numbers, description, color, size, price
2) Your Name, Address, Phone Number, valid E-mail
3) Method of payment - Check, Money order, or Credit card (provide info same as above) 
5) The name and address of where you would like your package shipped
6) Provide any Special Instructions
7) If paying by check or money order, please make payable to 
Serenity Designs, including the correct shipping cost.

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FORMS OF PAYMENT WE ACCEPT

Credit Cards



We accept Visa, MasterCard, American Express, Discover, and debit cards which carry the Visa or MasterCard logo. 

* Industry standard practices are followed. Payment total and billing address are verified as soon as your order is received. Orders are billed at time of Shipment. Custom items are billed at "point of sale". 


Personal Checks
We accept personal checks via postal mail.
Personal checks must be made out to Serenity Designs and have your name, address and telephone number pre-printed on them. 

*When payment is made via personal check, the check must clear before your merchandise is shipped, approximately 5 - 10 business days. Returned checks are subject to a service charge of $25, or the maximum allowed by state law.


Bank Checks
We accept certified international bank checks, made out to Serenity Designs, drawn on U.S. banks in U.S. dollars.


Money Orders 
We accept all U.S. Money Orders. We also accept International Money Orders drawn on foreign banks and postal services in U.S. dollars, made out to Serenity Designs.