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     Home > Customer Services Index Shopping Information


     SHOPPING INFORMATION

           

  How to Shop online
  Ordering by Fax or Mail
  Forms of payment we accept
  Order Confirmation
  Size Charts
  Gift Certificates
  Cancellations or Changes
  No Sales tax
  Print Catalogs
  Search our Site


 

 

HOW TO SHOP ONLINE 

 

To order by credit card or virtual check via our secured server, simply click on the "Add to Shopping Bag" icon (shown above) to select a desired item. To add additional items, click on "Continue Shopping" from the Shopping Cart Page. If you need to delete an item from your shopping cart, change the "quantity" of the item to zero from the shopping cart page. When you are done shopping, Click on "Shopping Bag" on the top or bottom of any page. You will be transported to the Shopping Cart page where you can select the "Pay by Credit Card" or "Pay by Check" option. You will then fill in all shipping and billing information as requested. Please make sure to include a valid e-mail address, in order for the transaction to complete.  Once you "Finalize" your order, your order will be submitted for processing.

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ORDERING BY FAX OR MAIL

Order via Fax

If you would prefer not to submit your order online, you are welcome to print out our order form and fax your order to us at
270.209.1714 . Please make sure to provide the following information.

1) Item numbers, description, color, size, price
2) Your Name, Address, Phone Number, valid E-mail
3) Credit card, Credit card number, Expiration date
4) Provide the name and address exactly as it is on file with your credit card company
5) The name and address of where you would like your package shipped. 
Please note:  
We cannot ship to alternate shipping addresses unless also listed on file with your credit card company or with written authorization from the cardholder.
6) Provide any Special Instructions

Order via Mail

If you would prefer to mail your order and payment, you may print out our order form or hand write your order and send it to ...

Serenity Designs
AmysLingerie.com
PO Box 692
Jupiter FL 33468

Please make sure to provide the following information.

1) Item numbers, description, color, size, price
2) Your Name, Address, Phone Number, valid E-mail
3) Method of payment - Check, Money order, or Credit card (provide info same as above) 
5) The name and address of where you would like your package shipped
6) Provide any Special Instructions
7) If paying by check or money order, please make payable to 
Serenity Designs, including the correct shipping cost.


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FORMS OF PAYMENT WE ACCEPT

Credit Cards



We accept Visa, MasterCard, American Express, Discover, and debit cards which carry the Visa or MasterCard logo. 

* Industry standard practices are followed. Payment total and billing address are verified as soon as your order is received. Orders are billed at time of Shipment. Custom items are billed at "point of sale". 


Personal Checks
We accept personal checks via postal mail.
Personal checks must be made out to Serenity Designs and have your name, address and telephone number pre-printed on them. 

*When payment is made via personal check, the check must clear before your merchandise is shipped, approximately 5 - 10 business days. Returned checks are subject to a service charge of $25, or the maximum allowed by state law.


Bank Checks

We accept certified international bank checks, made out to Serenity Designs, drawn on U.S. banks in U.S. dollars.


Money Orders 
We accept all U.S. Money Orders. We also accept International Money Orders drawn on foreign banks and postal services in U.S. dollars, made out to Serenity Designs.

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ORDER CONFIRMATION

Once your order has been submitted (whether by online, fax, or mail),  you will receive a detailed Order Confirmation via E-mail to let you know your order is being processed. This confirmation will include your order number, requested item (s), and payment total. If you do not receive an Order Confirmation via E-mail, please contact us

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GIFT CERTIFICATES

Gift certificates can be purchased here in increments of $25, $50, $100 and $500. The perfect gift for that special someone who would like to select their own sexy apparel and accessories in the style, size and color of their choice. Gift Certificates can be purchased at AmysLingerie.com or our sister boutique AbsoluteCorsets.com, and can be postal mailed, or e-mailed to either yourself or your gift recipient free of charge.

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CANCELLATIONS OR CHANGES

If you need to Cancel or make a Change to your order, please notify us within 24 hours of placing the order. We will be happy to accommodate a change or cancellation within that time frame. Any cancellations after 24 hrs. will incur a 20% restocking fee.

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SALES TAX

There is NO sales tax.

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PRINT CATALOGS

Due to continuous changes in styles and inventory, we do not currently offer a print catalog at this time. Our entire product line is available online for your convenience.  However, if we decide to offer a print catalog in the future, and you would like to be notified, please sign up for our Newsletter.

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E-Mail: Sales@AmysLingerie.com  1999-2011 Serenity Designs. All rights reserved.