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     Home > Customer Services Index Shipping Information


     SHIPPING INFORMATION

           

  Shipping and Handling rates
  Expected date of Delivery
  Shipment Confirmation
  Shipping to an alternate address
  Customs and import duties information
  International Shipping restrictions

 

 

 

SHIPPING & HANDLING RATES

United States Destinations (including APO/FPO)

Ground / Standard 
Flat rate $15.99
Available in the continental U.S. only. You will receive your package in 2-5 business days, *from the day we ship your order.

 UPS 3 Day Select

Flat rate $23.99
Available in the continental U.S. only. You will receive your package by the end of the third business day *from the day we ship your order.

 UPS 2nd Day Air
Flat rate $32.99
Available in the continental U.S. only. You will receive your package by the end of the second business day *from the day we ship your order.

 U.S.P.S Express Mail
Flat rate $32.99
Available in the continental U.S. only. You will receive your package by noon or 3:00 pm the next day (or by 2nd day depending on location) *from the day we ship your order.

 UPS Next day Saver
Flat rate $49.99
Available in the continental U.S. only. You will receive your package by the end of the next business day *from the day we ship your order.

 UPS Next day Air
Flat rate $59.99
Available in the continental U.S. only. You will receive your package by 10:30 a.m., noon, or end of day, the next business day *from the day we ship your order.

 UPS Next day Air + Saturday Delivery
Flat rate $79.99
Available in the continental U.S. only. You will receive your package by 10:30 a.m. or noon on Saturday *from the day we ship your order.

*NOTE: Please keep in mind that the above shipping options refers to transit time only. Once your order is received, there is a 2 - 5 day processing time before your order is shipped.


INTERNATIONAL DESTINATIONS
(please see International Info.)

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EXPECTED TIME OF DELIVERY

UNITED STATES DESTINATIONS
Please allow a minimum of 7 - 14 business days to receive your order. Once your order is received, there is a 2 - 5 day processing time before your order is shipped.

Note: * If shipping to an alternate address, guidelines must be followed in order to receive merchandise without delays. Non-compliance to this anti-fraud policy will result in automatic shipment to the billing address.

INTERNATIONAL DESTINATIONS
(please see International Info.)

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SHIPMENT CONFIRMATION

On the day we ship your order, you will receive a Shipment Confirmation via e-mail detailing what was shipped, when it was shipped, the tracking number and the estimated date of delivery.

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SHIPPING TO AN ALTERNATE ADDRESS

We would be happy to ship your order to an alternate address. However, to deter fraudulent orders and for the security of our customers, our company requires authorization from the cardholder to ship to an address other than their billing. 

We have a policy of only shipping to the credit cardholder's billing address,
unless the alternate shipping address is on file or noted as an "alternate" address with the card issuer ~OR~ the cardholder provides written authorization to us. 

This policy is required and endorsed by Visa, Mastercard, Amex, and Discover in preventing fraudulent orders. This policy is for the true cardholder's protection, and ensures that someone hasn't stolen your information and placed a fraudulent order going to an address other than your billing address. If you would like us to ship products to an address other than your billing address, we provide 2 options:

1) Contact your bank or card issuer and have them temporarily notate your desired shipping address as an alternate address in their records. We will acquire your bank phone number and verify this information directly. If for some reason, you cannot list a secondary address on your card account, then you may choose option #2 below. 


2) Print out our Charge-card Shipping Authorization form. Fill out completely, sign, and fax to
270.209.1714 or mail to:

Serenity Designs
AmysLingerie.com
PO Box 692
Jupiter FL 33468

This policy is for your protection and ours. Non-compliance of this anti-fraud policy will result in delay of order and automatic shipment to the billing address. We appreciate your cooperation in preventing online credit card fraud and for helping to make the web a safer place to shop.

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